Learn Know Understand™ Sales, Distribution and Logistics Basics

This 5 day workshop will guide the participant through the major processes, and tasks necessary to understand the electronic application of SAP ® Sales and Distribution.

After completing this course you will be able to:

• Record customer and product information • Record and analyze customer agreements • Support promotional activities • Document sales events • Record complaints, returns and damages • Request customer payment • Measure order fulfillment • Measure sales results

• Record product shipment activities • Segregate customers by market and pricing strategy • Research online customer and product information • Document pre-sales events • Analyze inventory position • Determine customer balances • Measure customer profitability

Content covers:

• Review of sales, distribution and logistics business terms and how they relate electronically • Transactional walkthrough of electronic processes related to business terms • Online Development of customer, product and related master data methods and walkthrough • Electronic Methods of recording pre-sales and sales related activities and walkthrough • Electronic Methods of recording logistics related activities related to sales • Online Analysis and reporting of sales activities

Format: Lecture, Discussion, & Interactive hands-on exercises using a installed SAP® Enterprise 6.0 environment- Instructor led, Group-Live
Skill Level: Beginner
Prerequisites: Familiarity with Windows PC environment
Advanced Preparation: None

Instructor Biography:

Pam has 12 years extensive, hands-on experience at major corporations supporting SAP®Sales and Distribution, Logistics Execution, Materials Management, Production Processing and Document Management applications. Pam is certified in SAP® Sales and Distribution. Pam is skilled in Project Implementation, Project Management, Technical Configuration and Training Development. She is the owner of DSPP LLC. She offers a unique perspective on how organizations can support business processes. In addition, her sense of humor and “down to earth” philosophy towards business make her an engaging and entertaining instructor.